INTEGRATED POLICY
QUALITY | SAFETY | ENVIRONMENT
Aeroservices commits to manage aviation activities for the “Maintenance of Aircraft, Components and Continuing Airworthiness Management” for products and services to the applicable standards and regulations set within the Quality System Manual (QSM) regarding quality, safety, and environment.
Top management identifies and controls processes related to airworthiness, quality and safety of products/services, occupational health and safety, and environmental aspects and impacts along with requirements for monitoring the efficiency of the established management system.
Quality of products/services is an integral part of all company activities within the established processes as per the applicable expositions/manuals.
Scope of the implemented management system is enhanced customer satisfaction within the philosophy of continuous improvement in accordance with the regulatory, statutory, authority, standard, suppliers, and specific customer requirements.
Top management commits to:
a. comply with applicable legal requirements, statutory and national regulations
b. allocate necessary resources for sustainment and continuous improvement of operations
c. apply human factors and human performance principles, considering applicable capabilities and limitations towards safety and efficiency of operations
d. consistently provide conforming product and services
e. periodic review system for suitability, effectiveness, and improvement
f. establish and review quality and safety objectives (KPIs, targets)
g. encourage free and frank reporting of any potential safety issue/ occurrence, promoting a just culture working environment
h. manage and mitigate risks associated with business activities in terms of:
- Corporate social responsibility and reputation
- Ethics and business conduct, relevant anti-bribery and anti-corruption laws, respect for human rights
i. ensure that company’s policies are effectively communicated, understood, and followed by all employees.
For and on behalf of AEROSEVICES S.A.
Signature:
Date: September 04th, 2020
Dimitrios DAFNIS
Managing Director and CEO
